Ripon – Workshop Controller

Job Purpose:
Macadams Ripon Tyres & Auto Services are a well-established family business with over 50 years in the motor industry. We are currently looking to employ a Workshop Administrator with previous experience of working in a busy garage environment.

If you are looking for a challenging and rewarding career where every day is different this may be the job for you.

Opening Hours:
Monday to Saturday 8.00am to 5.30pm (working alternative Saturdays 8.30am – 12.00pm)

Requirements:

  • Strong and professional customer service skills.
  • Full UK Driving Licence.
  • Strong computer skills.
  • Previous workshop experience is preferred.
  • Knowledge of Techman Software would be desirable, but must have worked previously on a garage management system.
  • Knowledge of vehicle maintenance would be desirable but not essential.

Responsibilities:

  • To book in customers vehicles to maximise the potential workshop diary.
  • Create invoices and estimates.
  • Process payments.
  • Create reminders for customers, MOT, Services.
  • Liaise with customers and suppliers.
  • General administration and record keeping to ensure the smooth running of the workshop and office.
  • Confident and polite on the phone or in person when meeting and greeting customers.
  • To ensure the telephone is answered promptly.

Benefits:

  • Casual dress
  • Company pension
  • Life insurance
  • On-site parking

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime

Experience:

  • Workshop: 2 years (required)

Licence/Certification:

  • Driving Licence (required)

Work Location:

  • On location

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