Craig, you’re our hero!
A Blackpool recovery technician has been presented with a hero award from a national breakdown company.
Craig Withers, 32, from Macadam’s Blackpool depot in Burton Road, was presented the Greenflag award for providing fantastic customer service at a breakdown before Christmas.
Macadams is a partner of Greenflag and carries out recoveries on their behalf.
The award comes after a customer sent the following email to Greenflag about Craig, saying:
“I just wanted to highlight Craig Withers, please thank him for the recovery of our vehicle yesterday, off the motorway near Garstang.
“Then on the journey to garage we witnessed an accident at the end of the slip road, Craig Withers jumped out of the vehicle and took full control of the situation and called the police. This could have resulted in a multiple pile-up only for Craig’s fantastic effort.
“My husband and I were left speechless at his actions. What a wonderful example of a human being.”
Craig was delighted to hear their kinds words and amazed when he later found out that he had been put forward for a hero award.
He said: “I really was just doing my job and my actions are just second nature to me. To receive such an award is an honour and makes me appreciate my job even more.”
Craig’s manager, Gary Elder said: “Craig had only been with us a few months when he received this praise and it is no wonder that he gets so many commendations; he really does go above and beyond.
“I remember another time when a man’s car windows wouldn’t close and he went to the hardware store to buy a tarpaulin sheet to cover the car so the rain wouldn’t ruin the car’s interior.
“He really is a kind and thoughtful guy and deserves this award.”